Please take a moment to read through our Refund Policy.
Indoor Season Refund Policy
All athletes whom sign/accept an offer to play for Lakeside Volleyball Club agree to pay the full fee prior to the start of team training (dates TBD based on final roster selection and gym availability). Should an athlete decide to leave the club for any reason during the season, no refund will be granted.*
We calculate the cost of tournament entry fees, uniforms, gym rentals, coaching costs, equipment and administrative costs. Once we add up the total costs for the team or program, we divide that cost by the number of players that join the team or are expected to join the program. Once a player commits to a program or team season, it is assumed that the player will complete the season. If a player withdraws, we are unable to give a refund because it would put the financial burden on the remaining members of the team. The money collected for fees has already been spent as described above.
* Should an athlete withdraw due to injury/illness prior to the first training session of the season, a meeting and discussion will be held between all involved parties to determine a course of action and any reasonable refund options upon receipt of a doctor’s note. Once the first training session has taken place, no refunds will be granted.
Club Program Refund Policy (including Tryouts, Clinics, Camps, Open Training, Beach and Academy)
Due to the nature of these programs, and the pre-planning that is involved in securing facilities to operate these programs, refunds will be handled in the following manner:
Should an athlete withdraw from a program due to injury/illness prior to the first program session, a refund, minus a 20% administration fee, will be granted with a note from a physician. Once the program has started, we cannot offer any refund.
Lockdown or Program Disruption Due To COVID-19
We understand that there is risk in signing up and paying for programs for your kids during these uncertain times. With this in mind, Lakeside has put in place the following procedures in the case that a program is affected by a Provincial, Region or Municipal lockdown or disruption in activities due to matter related to COVID-19:
Refunds will not be issued to individuals that are required to miss any part of a program due to matters surrounding COVID-19, including having to isolate due to potential exposure or after returning from a recent trip, contracting COVID-19, or any other COVID-19 related matter.