Posted: September 2020 (updated Feb 2024)
Indoor Season Refund Policy
All athletes whom sign/accept an offer to play for Lakeside Volleyball Club agree to pay the full fee prior to the start of team training (fee TBD based on final roster selection and gym availability). Should an athlete decide to leave the club for any reason during the season, no refund will be granted.*
We calculate the cost of tournament entry fees, uniforms, gym rentals, coaching costs, equipment and administrative costs. Once a player commits to a program or team, it is assumed that the player will complete the season. If a player withdraws, we are unable to give a refund due to the financial burden that would be placed on the remaining members of the team. The money collected for fees has already been spent as described above.
* Should an athlete withdraw due to injury/illness prior to the first training session of the season, a meeting and discussion will be held between all involved parties to determine a course of action and any reasonable refund options upon receipt of a doctor’s note. Once the first training session has taken place, no refunds will be granted.
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Club Program Refund Policy (including Tryouts, Clinics, Camps, Open Training, Team Training, Grass, Beach and Academy)
Due to the nature of these programs, and the pre-planning that is involved in securing facilities to operate these programs, refunds will be handled in the following manner:
- Withdrawal from a program/session at least four (4) weeks prior to the start of a program/session: A full refund, minus a 20% administration fee, will be granted.
- Withdrawal from a program/session between two to four (2-4) weeks prior to the start of a program/session: 50% of the total fee collected will be refunded.
- Withdrawal from a program/session with one (1) week or less before a program/session starts, or once a program/session has started: no refund will be granted.
Should an athlete withdraw from a program/session due to injury/illness prior to the first program session, a refund, minus a 20% administration fee, will be granted with a note from a physician. Once the program has started, we cannot offer any refund.
Refunds will not be granted for missed sessions or personal scheduling conflicts.
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Credit Card Payments
When payment by credit card is available for a program (not applicable to all programs), should a participant withdraw from a program and be eligible for a refund, based on the criteria outlined above, any extra fees that are applied to credit card payments (ie. processing fees, transaction fees, etc.) will not be included as part of the calculation of eligible refund. Those fees are paid out at the time of initial transaction to our financial/transaction provider and therefore will be removed from the fee paid for a program.
